Privacy Policy
Plotted Plants (“we,” “our,” or “us”), a Storycraft Tools platform, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our web platform, admin console, and related services (collectively, the “Services”).
1. Information We Collect
We collect information that you directly provide to us, as well as data gathered automatically when you use our Services.
Information you provide to us:
- Account Information: Name, email address, password/authentication data, and profile details.
- Community Data: Information related to your membership, roles, and community or team affiliations.
- User-Generated Content: Plant photos, planted items, plot logs, notes, and activity events you submit to the platform.
- Payment Information: Payment details if you make purchases or subscribe to services. We use third-party payment processors (e.g., Stripe) and do not store full credit card numbers on our servers.
- Waitlist Data: Information provided when applying to a garden or community waitlist.
Information collected automatically:
- Usage Data: Interactions with our web pages, maps, features accessed, and authentication logs to ensure security.
- Device and Connection Data: IP address, browser type, device information, and diagnostic details.
- Cookies and Tracking: We use standard web tracking technologies to maintain sessions and analyze usage.
2. How We Use Information
We use your information to:
- Provide, operate, and maintain our platform (e.g., managing your plots and community access).
- Facilitate secure login, invitations, and account administration.
- Process transactions and send related billing information.
- Respond to support requests and send administrative messages.
- Improve our platform features, mapping functionalities, and user experience.
3. How We Share Information
We do not sell your personal information. We may share information in the following circumstances:
- With Community Coordinators: Certain information, such as your name, plot assignments, and plot logs, is visible to your community coordinators or team members to facilitate garden management.
- Service Providers: We share information with third-party vendors who provide services on our behalf (e.g., database hosting via MongoDB, media storage via Cloudinary, payment processing via Stripe).
- Legal Compliance: We may disclose information if required by law or to protect the rights and safety of Plotted Plants, its users, or others.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Third-Party Integrations
Our Services may rely on external authenticators, storage providers, and payment gateways. These services operate under their own privacy policies, and we encourage you to review them.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access and update your personal information.
- Request the deletion of your account and associated data.
- Opt out of non-essential communications.
To exercise these rights, please contact us.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at
support@plotted-plants.com.